Refund policy
Refund & Return Policy
At Armor of Faith, we want you to love your jewelry and shop with confidence. If you are not fully satisfied with your purchase, we’re here to help.
Returns
We accept returns within 7 days of receiving your order.
To be eligible for a return:
- Items must be unused and in their original condition
- Jewelry must be returned in its original packaging
- Proof of purchase or order number must be provided
For hygiene reasons, earrings may not be eligible for return unless faulty or damaged upon arrival.
Non-Returnable Items
The following items cannot be returned:
- Sale or clearance items
- Gift cards
- Personalized/custom items
- Worn or damaged products caused by misuse
Refunds
Once your return is received and inspected, we will notify you regarding the status of your refund.
If approved:
- Refunds are processed to the original payment method
- Please allow 3–7 business days for the refund to reflect, depending on your bank or payment provider
Shipping fees are non-refundable unless the item received was incorrect or defective.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
If your item arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging.
Return Shipping
Customers are responsible for return shipping costs unless the item received was incorrect or faulty.
We recommend using a trackable courier service when returning items, as we cannot guarantee receipt of returned parcels.
Late or Missing Refunds
If you haven’t received your refund after the processing period:
- Check your bank account again
- Contact your bank or payment provider
- If the issue persists, contact our support team for assistance
Contact Us
If you have any questions regarding returns or refunds, please contact our support team and we’ll gladly assist you.